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Beauty
Books
Fashion
Education
Tech
Food
Wine
Homeware
Sports & Wellness
Philanthropy

Frequently Asked Questions

Delivery
  • Standard Delivery: By SF Express (Delivery fee refer to www.sf-express.com)
  • Free Delivery on order over HK$1,000 (final value after discounts, ecoupon, and/or promotion code)
  • On the occasion that a specific product exceeds certain size or weight limits, free delivery will not apply. Delivery details and prices will be shown in the description for products where necessary.
  • All orders are final. Once processed, orders cannot be amended. 
  • All orders are subject to confirmation of final availability and qilq-a-tiq reserves the right to reject the order that any of the products or services requested are unavailable.
 
Shopping Cart
  • Items in your shopping basket will NOT be held.
  • All purchases are first come first serve.
 
Refund, Return, Exchange
  • Returns, exchanges and refunds are not accepted.
  • Should you receive any items with defects, you must contact our team within 7 days. If possible, we will provide an exchange otherwise a refund will be processed. 
 
Promo Code, Vouchers, Discount Codes, Gift With Purchase
  • Promo Code, Vouchers and Discount Codes are under different terms & conditions
  • Vouchers & Discount Codes must be used during check-out. 
  • All "Gift With Purchase" items are while stocks last and at the discretion of the qliq-a-tiq.  
 
Payment Methods
  • Visa, Mastercard, Alipay, Payme, FPS
  • Please contact our CS if you do not receive any confirmation in 24 hours after successful payment
 
Personal Information
  • All the personal information is protected under Hong Kong Law & our Privacy Policy
 
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